About Airmeet:

Airmeet is one of the leading virtual and hybrid event platform for building relationships, trust, and revenue through the power of connection. We have been constantly innovating and updating the product to help customers host amazing events. As a part of product marketing, you will be at the forefront to deliver the value behind Airmeets products to customers and the market.

About the role:

We are looking for an experienced Product Marketer who has a customer-centric mindset, is well-versed in customer landscape, ICPs, and content creation. This is an exciting role since we are building a customer-centric pod from scratch. The right candidate will get to work closely on strategy, and get hands on, on how the pod is being built.

Responsibilities:

- This role will work for the Customer Excellence pod, that will comprise Customer Advocacy, and Voice of Customer.

- Manage customer advocacy which includes building relationships with customers and getting the best stories out of them. Create and curate case studies, testimonials.

- Manage voice of customers which focuses on customer feedback, actioning upon them, and looping it back to customers.

- Manage and boost reviews in review sites, app and play stores.

- Create and own a customer referenceable repository.

- Plan and execute customer referral programs.

- Collaborate with the core PMM team, product team, and the GTM teams for day-to-day execution of work.

Requirements:

- 2 to 3 years of experience as a product marketer, preferably in a B2B Tech/SaaS org.

- Exceptionally detailed appraoch with the projects in hand.

- Ability to manage multiple projects and juggle priorities.

- Ability to analyze and present findings, outcomes, and impact.

- Previous customer facing experience is a plus.

Skillsets:

- A customer-centric attitude.

- Comfortable striking conversations with ease, and building good relationships with customers and internal team. Ability to develop, organize, and maintain process documentation.

- Clear, effective communicatorverbally and in writing.

- Comfortable working in a fast-paced environment.

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