Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people. No global movement springs from individuals. It takes an entire team united behind something big. On the Trust and Safety team at Airbnb, we're proud to be at the forefront of the sharing economy. We recognize that we are the leaders of a new, worldwide phenomenon, and it's why we've worked so hard to build the trust at its foundation. With 100 million lifetime guests, and 2 million listings in over 190 countries, trust is what makes it work. Together, we work hard, we laugh a lot, and we are passionate about working to create the most trusted community in the world. We are looking for enthusiastic, dedicated crisis management investigators who will be able to help our hosts and guests when they need us the most. You will focus on the continuous improvement of TnS Operations efficiency, process quality, and customer experience. Additionally, you will design and implement process measurement systems, analyze process data and utilize this information to identify strategic opportunities as part of the continuous improvement process. Responsibilities and Duties: - Identifying, defining and developing scalable solutions with work-to-win consensus across the organisation. - Gather, understand and document detailed business requirements using appropriate tools and techniques - Solution Designing. - Manage internal and external escalations between vendor partner and users - Work with multiple stakeholders to help in business processes. - Drive - Growth by Numbers Gather and process data using SQL functions and prepare periodic performance dashboards. - Provide functional support for the project management activities - Quantify expected operational gains and effectively prioritise proposals - Liaison with Vendor partners to increase efficiency and quality. Required Experience, Skills and Qualifications: - Excellent proficiency in Microsoft Office Tools (Excel, Powerpoint, Word etc) - Excellent Analytical Skills - Understanding of driving business using data and numbers. - Knowledge of SQL and other data extraction tools. - Understanding of user issues and providing run-time solutions. - Vendor partner management skills. - Stakeholder management. - Zeal to grow and handle teams (if and when required)

Gurgaon/Gurugram

Airbnb - Process Analyst 

Airbnb - Process Analyst  ,Job Description for Airbnb - Process Analyst  in Air BnB in  Gurgaon/Gurugram for (1-5) years of experience. Apply Now!

Job Description for Airbnb - Process Analyst  in Air BnB in  Gurgaon/Gurugram for (1-5) years of experience. Apply Now!