Account Manager - Recruitment at Firstcall
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AGM - Solution Designing - Healthcare/eCommerce/BFSI/Automobile Domain (10-15 yrs)
- Should have worked in operations - a candidate with hands on experience of operations will be able to better create a solution that can be delivered successfully, will also be able to work closely with operations in debating different assumptions - whether they are too conservative or aggressive, what can be mitigated through a compromise solution, what is non-negotiable- etc
- Should have worked as a SD Architect earlier (Domestic and International). Would ideally prefer a candidate with exposure to SD in Domestic as well as International. However, if both are not available, preference will be given to Domestic with the understanding that the candidate will have the ability and willingness to learn the ropes of International solutioning as well quickly.
- Domain expertise / Extensive experience in a particular vertical (BFSI, Ecommerce, Automotive, Domestic Healthcare) or a specific horizontal (Email, Chat (ideally Virtual Chat)
- Should have worked with Business Transformation / Innovation functions and thus understand when and why to bring in these functions to help build a solution.
Need to build domain expertise (BFSI, Ecommerce, Automotive, Domestic Healthcare) so that we are better positioned to create winning proposals for opportunities emanating from these verticals (new as well as existing logos)
An opportunity should be assigned to a Solutions Design (SD) Architect based on domain expertise and not bandwidth. We do realize that bandwidth challenges will arise - at times like this, an SD architect with less expertise in a vertical will work closely with the primary SPOC thereby easing the pressure on his/her bandwidth and thus building his/her own expertise in that vertical.
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