AGM/GM - Human Resource/Compensation & Benefit - Shared Services

Job Responsibilities:

We are looking for an experience incumbent who will manage/oversee HR Operations functions and provide support to diverse employee's base of 10000+ (from hire to retire). Incumbent will be responsible for life cycle management of employee, and single point of contact for any data/process and policies.

Incumbent will also be responsible for building a strategic vision in department, and implement system, process & policies in place. S/he responsible to reviewing the payroll/people cost, approving budgets, maintaining internal HR systems, and implement best HR practises. S/He will lead a team of professionals to complete a range of administrative duties in different departments, have excellent communication and organizational skills.

The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently. The goal is to ensure all operational activities are carried on efficiently and effectively to allow the other operations to function properly.

HR Operations :

- Lead the Digital HR strategy of implement, support and manage the process transitions and HR Automation and Digitization Initiatives.

- Digitalization - Managing complex HR Transformation programs for an organization to design, develop and implement new employee experience, HR Operating Model and Digital HR solutions (SAP - SF). Monitor internal HR system and database, manage business partners, and provide inputs (if needed). Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and managers

- Transform HR function from operational to strategic including talent pooling, hire-to-retire lifecycle, etc. presenting HRIT Business case with HR IT Roadmap (Target Interaction Model from Target Operations Model)

- Develop and translate differentiated strategies for diverse projects to support HR transformation with focus on HR Business Process Design and Change Management Program using different personas/ target groups, heat-mapping in design and implementation phases.

- Embed technology/ digital innovations to turnaround employee experience and redesign incumbent processes people-centric approach. Digitize the employee experience adapting to their requirements and experiences to improve retention and ROI.

- Plan and create employee services based on interaction models with design and automation.

- Administration: The incumbents are responsible for many administrative tasks that keep the business running. These tasks include payroll management, staff data entry, and maintenance. This program is used to track and maintain all HR-related data, such as employee contracts, non-disclosure agreements, compensation, employees' personal data, and more.

- Compliance: Compliance is one of the most important tasks in HR department. The incumbent makes sure that, legally, organization is aligned with country-specific labor laws when tasked with things such as hiring, workplace rules, and employee treatment. HR Operations outlines the HR compliance policies that need to be followed internally.

- Onboarding: Developed a structured onboarding program. Incumbent support to managers in delivering a positive onboarding experience to new members.

- Explore opportunities to standardize, simplify and automate HR processes and improve HR communication strategies with existing digital tools.

Skills Required:

- Any post graduate degree in human resources management, or a related field.

- Experience in a related field, such as management or HR preferred.

- Hands-on experience with Human Resources Information Systems

- Good knowledge of labor laws

- Excellent analytical and decision-making abilities

- Exceptional leadership and time, task, and resource management skills.

- Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.

- Proficiency in MS Office.

- Ability to plan for and keep track of multiple projects and deadlines.

- Familiarity with budget planning and enforcement, human resources, and customer service procedures.

- Willingness to continue building skills through educational opportunities.

Bata Competencies:

Fundamental Competencies :

- Reliability Always delivers in due time. Performing consistently

- Communication Talks and write well an in clear way. Performs impactful and cohesive presentations

Social Skills :

- Influencing Know how to deal with people and influence them positively. Makes others feel dignified and appreciated

- Functional Mastery He is competent to perform confidently his duties. Demonstrates a deep knowledge and expertise in his field

- Attention to Details Think outside the box. Bets on initiatives that consider profitability, feasibility & desirability

Core Competencies :

- Strategic Thinking Takes part in the development of strategy. Sees the big picture and thinks about the long term effects of action

- Problem Solving Adopts practical approach through solutions/improvements that he proposes. Anticipates various outcomes and prepares adequate alternatives

- Collaboration Encourage team unity through sharing information/expertise. Pursues engagement without being authoritative

- Operating Discipline Own responsibility and is fully accountable. Delivers in consistent way following his department priorities, respecting deadlines

- Management Competencies (For a Team Handling Role)

Inspirational :

Leadership Is passionate, inspires others and can influence them Confronts and corrects when needed while motivating change. Shares his knowledge/experience and helps people to develop themselves

Team Developer Clearly sets priorities according to goals and strategy. Promotes and demands that employees take responsibility for their own work. Takes time to give regular and constructive feedback.

Competencies:

- Payroll & Exit Management

- HR Compliance

- Audit/ Automations / Project/Transitions

- Income Tax & Statutory Compliances

- Team Management

- Employee Insurance and Benefits Management

- Employee Escalation and grievance Management

Vendor Management