Senior Consultant - Talent Acquisition at AVTAR Career Creators
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AGM/DGM - Business Excellence - Healthcare Domain - BPO/ITeS (7-10 yrs)
Job Location: Hyderabad
Preferred industry : BPO/ITES
- Only from healthcare domain
- US Shifts
Individual contributor role :
- Manage high impact organizational projects which are cross functional in nature.
- Generate business impact through Continual Improvement initiatives.
- Support all geographies in Continual Improvement initiatives.
- Support all other Business Excellence initiatives e.g. CSAT, Internal Customers Satisfaction (ICSAT), Operations Self Assessments (Health checks), implementation of Transition Methodology.
- Alignment of organizational metrics to Excellence frameworks.
- Implement strong governance to address Operations Quality and Improvement projects and initiatives.
- Build team capability.
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