Aeries Technology - Manager - Billing

Billing - Manager

We are looking for Manager - Billing for our Client supporting role.

The Billing Manager will be responsible to support the billing lead to manage the Billing & AR team. This position will also provide excellent customer service and communications with internal and external customers.

Location: Mumbai

Work Timing - 01:00 PM to 10:00 PM (3:30 AM to 12:30 PM EST)

Job Description and Requirements :

Job Description :

- Process and supervise the billing and accounts receivable activities including outbound contact and all correspondence

- Checking for correctness of Billing documents

- Provide information for cash flow forecasting

- Conduct billing analysis

- Plan and implement quality workflows for all billing processes

- Contact customers to identify and resolve issues

- Should have managed offshore transitions

- Month-end closing of the billing group information

- Special program/billing planning and implementation

- Clients problem escalation and customer service

- Knowledge of managing billing portal

- Good skill in resolving queries from clients

- Resolves all billing complaints and concerns.

Job Requirements :

- Demonstrates clear verbal and written communication skills.

- Demonstrates excellent organisational skills and efficient at multi-tasking with adjustable priorities.

- Strong IT skills, with specific expertise using excel & Working Knowledge of Great Plains - ERP.

- Demonstrates a proactive - can-do- attitude and a proven background in exceptional customer service.

- Demonstrates commitment to quality in all aspects of work, despite a heavy workload and time pressures.

Qualification/ Skills:

- M.Com/MBA in Finance & Accounting with 7+ years of relevant experience.

- Ability to communicate with On-site team members/ Internal and external customers.