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15/02 Sachin Puri
Global Head - HR at Advantmed LLC

Views:1721 Applications:105 Rec. Actions:Recruiter Actions:80

Advantmed - Director - Transactional Quality - India (12-18 yrs)

Ahmedabad Job Code: 542102

Primary Purpose: To direct, lead and manage the strategic and operational performance of the Transactional Quality department, ensuring the successful delivery of business strategy, Key Performance Indicators (KPIs) and objectives, whilst adhering to regulatory compliance and achieving commercial success.

To ensure the efficient and effective day to day running of the department.

Key Job outcomes:

- Developing and implementing the Quality department's strategy, to ensure it meets the business requirements and customer deliverables, as well as ensuring the departmental performance against goals.

- Implementing and monitoring all Quality Assurance systems to ensure Advantmed Standard met

- Implementing and maintaining a Quality Risk Management system to ensure that risks are adequately controlled in accordance with current requirements.

- Acting as the main point of contact on all Quality matters related to Record Retrieval, ROI, EME, CCM, In Home Health & CEM Dept.

- Maintaining and improving departmental operational performance, to meet the requirements of company Standard Operating Procedures (SOPs) and external and internal customers, with respect to quality, service, lead time and cost.

- Ensuring the development of departmental SOPs (writing, revising and approving), ensuring regulatory compliance in conjunction with being - fit for purpose- operationally.

- Ensuring that all activities are performed in accordance with company SOPs

- Ensuring that there is an audit program in place which is communicated to Operations.

- Ensuring that there is a self-inspection program in place which is communicated to Operations to meet the requirements of EU GMP.

- Managing all validation activities, including validation strategy and approval of protocols and reports.

- Maintaining an awareness of new and proposed legislation that impacts the business and communicating any changes to the Senior Management Team (SMT).

- Directing, Preparing, reviewing and approving Technical and Quality Agreements.

- Ensuring appropriate investigation of discrepancies, errors, complaints, failures or adverse events requiring documented review and action (if necessary, interrupting processes causing material to be quarantined or placed on hold until matters are resolved).

- Leading Client facing audits/inspections, as required.

- Ensuring that the Quality department meets or improves on budget, cost, volume and efficiency targets (KPIs) in line with business objectives.

- High level resource planning.

- Providing direction and guidance to the Quality team.

- Managing, motivating, coaching and mentoring direct reports, to higher levels of management capability.

- Identifying and developing the Quality team structure.

- Preparing and justifying the Quality department's budget.

- Ensuring good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.

- Working with all members of staff to maintain and develop the positive progressive culture within The Specials Laboratory.

- Observing and complying with company Standard Operating Procedures (SOPs).

- Undertaking any other duties, either for this department or any other department within the business, which may be requested by the Line Manager, for which training and/or an explanation has been provided and understood.

Work Relations:

Internal:

- Reporting to Chief Operating Officer for all functional.

- Interfacing with all service level heads and managers based out of India as well as other global offices. (24 X 7 work environment).

- Interfacing with Business development, finance, Human resources, administration team members and software development teams of for all functional as well as operational Projects

External:

- Interface with potential and existing vendors and channel partners.

Desired Key Expertise for the job:

- Exposure of different industries is desirable.

- Significant experience at a director level in quality function

- Exceptional, demonstrable knowledge of Microsoft Office.

- US Health Care Industry Knowledge.

- Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.

- Ability to manage a range of Audit types and complex business initiatives and change programs.

- Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.

- Ability to and experience of providing input to organizational business and budget planning

- Good understanding of performance management frameworks and tools in the delivery of business objectives

- Team creation and management experience with the ability to manage and motive virtual or matrix Quality Team.

- Ability to express complex technical concepts effectively, both verbally and in writing.

- Ability to work well with people from many different disciplines with varying degrees of technical experience.

- Should have exposure to working with US time zone interface.

- Extremely strong analytical and problem -solving skills.

- Proven strong negotiating and consensus building abilities.

- Proven skills to work effectively across internal functional areas in ambiguous situations.

- Highly self- motivated, self- directed, and attentive to detail.

- Ability to effectively prioritize and execute tasks in a high- pressure environment.

- Experience of Project Management in agile and scrum methodology

Experience & Qualification:

- Minimum of Bachelor's Degree in management, business, or related field

- Minimum 2 years of experience & exposure at director level of creating/ heading / leading Transactional Quality department in mid to large organization.

- Extensive experience providing practical direction on information and Management platforms.

Expected Competencies:

Pioneering, Affability, Persuasiveness, Friendliness, Positivity, Rapport, Communication, Activity, Restlessness, Alertness, Urgency, Ebullience, Animation, Flexibility, Persistence, Independence, Strong Will,

1. Strong time and capacity management skills; able to work across the organization on multiple projects simultaneously, managing expectations and prioritizing workloads.

2. Adaptable to change; able to respond to shifting requirements and priorities

3. Well organized and structured approach to work with good attention to detail.

4. Comfortable with coordinating and collaborating with business teams to drive required decisions and outcomes

No. of vacancies: One

Working Hours: 5:00 PM to 2:30 AM 5 days week (Flexibility to stretch and work in a 24X 7 environment is a MUST)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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