Position - AD/AM

Job Description:

We are looking for experienced personnel who is excellent in account management.

Roles & Responsibilities:

- Responsible to lead the account management team and build relationships with existing clients.

- Work closely with clients to identify their needs.

- Drive performance and productivity by converting growth plans into measurable targets for customer-facing teams.

- Develop strategies to grow their client base and ensure that the team is providing quality and cost-effective services.

- Understand customer requirements and needs to offer suitable solutions and generate new business.

- Ensure the timely delivery of services and products to clients.

- Resolve issues to maintain and strengthen customer trust.

Requirements:

- Proven experience as an account director /head or similar position.

- Excellent communication and interpersonal abilities with an aptitude in fostering long-term relationships.

- Outstanding organizational and leadership skills.

Prerequisites :

- Global client exposure is must (min 5 years)

- Flexibility to work and manage team cross-time zone

- Past experience of managing a team of min 10 people

- Past experience of owning and delivering aggressive sales numbers / targets

- Past experience of dealing with multiple level of stakeholders - from manager to CXO level decision makers

- Past experience of managing high performing teams

- Been into AM and NBD role

- Clear examples of achievements

- Clear understanding of the role

- Understanding and experience of our domain - IT & Digital.

- Stability of spending min 3 years at two organization with similar role OR one organization with 5+ years' experience

- Ability to plan, forecast and make predictions of the goals & target.

- Draft pro-active strategies and solutions to achieve the desired results.

- Data driven decision making thought process.

Shift Preference

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