Shifts: ASIA/EMEA - 1:30pm to 10:30pm or 2pm to 11pm or 2:30pm to 11:30pm. AMERICAS - 5:30pm to 2:30am or 6:30pm to 3:30am. Job Purpose : - The inside Sales team manager / representative will closely work with senior sales/business development and delivery operations leadership teams at Acuity Knowledge Partners. He / she will support sales growth and help increase companies profitability via. - Playing a team manager and an individual contributor role. He/she should be a thorough sales enthusiast and willing to stretch based on business requirements for acquiring new clients and growth with effective inside sales support and team leadership strategies. Key Responsibilities : - Team management role and responsibilities 1) The Inside Sales Team Leader (Americas) will monitor sales metrics and manage the entire end to end inside sales administration process. Suggest and implement process improvements as and when required. 2) Should be able to lead by examples by his own contribution / performance and motivate inside sales team to achieve specific weekly, monthly, quarterly and annual goals for the global sales team (including self-goals) further building a high performing team. 3) Relevant team management experience for at least 3- 4 years within official designated capacity with excellent interpersonal and team management skills. Must have experience in managing a team of around 4 - 5 inside sales team members within Americas geography/time zone. 4) Strong stakeholder management is required for the role as will be dealing with high number of stakeholders at any given point in time. 5) Efficient problem solving and strong communication skills. Will be expected to display high integrity and role adherence at all times. 6) Strong MIS and sales reporting skills is required with high proficiency in MS office and CRM capability is must. 7) Relevant CRM experience in managing and maintaining data for self and his/her team in Salesforce.com or any other relevant sales CRM. 8) Ability to assess / resolve any conflict arising within the team / external cross functional teams / stakeholders, on priority and help resolve any issues and concerns arising within teams with a win-win outcome for business and teams. 9) Strong analytical and organizational skills. 10) - Coach Approach- is the key to this role. effective coaching and mentoring and providing real time feedback on improvements to his/her team members will be an important aspect to this role. Individual contributor role and responsibilities - 1) Apart from the above team leadership responsibility, he/she will also be responsible for working with at least one or two sales colleague from an individual contributor perspective and lead by examples by displaying - how is the work done- . With a go-getter attitude he/she will help generate and build high level qualified leads pipelines / B2B appointments for its global sales organization i.e. front line sales team and help improve top line for business and further assisting them with new business opportunities and strengthening sales pipeline funnel. 2) He/she will play a key role in achieving our ambitious prospective client acquisition and revenue growth objectives by constantly securing minimum 20 (and not limited to) B2B appointments with senior level decision makers / CXO's within Investment and Commercial banks, Asset Managers, Insurance, Private Equity, Corporates and Consulting firms and various other financial services sector players. 3) He / she would be expected to perform outbound sales calling activity on a regular basis i.e. making 50-100 (and not limited to) calls per day/week/month, generating interest amongst our target prospects, qualifying prospects and securing maximum sales / business development high qualified leads and appointments for Acuity front line on-shore sales team in the USA region. 4) Key responsibility would be to secure quality leads / business appointments and further passing these converted leads to the onshore business development / sales directors, managers and further supporting and augmenting the sales cycle. 5) Using Salesforce.com to capture and maintain accurate and up to date information related to campaigns, leads, contacts, activities, and status dispositions of each of these conversations and conversions. 6) Work on market reach out activities / initiatives for all the Acuity major business P&amp;L's thus helping the sales team to promote the market share and assumes additional responsibilities as requested. Key Competencies : 1) Excellent Communication : Candidate need to possess excellent oral and written communication skills in English with the ability to neutralize accent. This is a key criteria and requirement. 2) Outbound sales : International B2B / B2C outbound cold calling experience is an added advantage, preferably USA market. Experience in UK and Asia markets can be considered. 3) Database Building : Candidate would be expected to perform database management activities i.e. search based on the business requirement and build database for his or her own market outreach activities from open sources and some paid sourced provided by the organization and hence should be OK with contact generation activity and initiatives. 4) Good Research Skills : He / She would be required to perform basic level research on the target market i.e. companies, banks and prospective clients etc. 5) Reporting &amp; MIS : Regularly report sales numbers, attend internal staff meetings, submit target numbers for the month or quarter and give regular updates to the Inside sales manager / sales head. He / She would be required to maintain his or her own MIS up to date and report the accountabilities on regular basis. 6) CRM : Should have prior experience working on any sales CRM. Familiarity with salesforce.com would be an added advantage. 7) Shift Timings: Should be flexible 8) Develop, contribute and execute new ideas as a part of Inside sales strategy: Ability to think on feet, apply sales framework, and convince prospects to meet with the company representatives and further who would be working with a team of around 4-5 inside sales leads so people management experience is a must. 9) Strong Verbal and Written Communication skills - Ability to communicate effectively through e-mail and via phone is essential with sincere attention to details while speaking to internal and external prospects, including internal direct reports. 10) Strong team and stakeholder management skills - A must have, as dealing with multiple teams throughout the organization will be the key.

Gurgaon/Gurugram

Acuity Knowledge Partners - Team Manager - Inside Sales 

Acuity Knowledge Partners - Team Manager - Inside Sales  ,Job Description for Acuity Knowledge Partners - Team Manager - Inside Sales  in Acuity Knowledge Partners in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!

Job Description for Acuity Knowledge Partners - Team Manager - Inside Sales  in Acuity Knowledge Partners in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!