Account Manager - US Sales - Technology Sector

Role Responsibilities

- Develop and maintain strong relationships with clients to understand their needs and improve satisfaction.

- Act as the primary point of contact for assigned clients in the US sales division.

- Identify and pursue new business opportunities and sales leads.

- Create and deliver presentations to clients showcasing Mindtel's products and services.

- Collaborate with cross-functional teams to align strategies and deliver solutions that meet client expectations.

- Prepare sales forecasts and reports to project revenue and client engagement levels.

- Negotiate contracts and agreements with clients to close sales effectively.

- Monitor market trends and competitor activity to refine sales strategies.

- Ensure timely and accurate account updates in CRM software.

- Facilitate conflict resolution when issues arise with clients.

- Coordinate with marketing teams to align on promotional efforts and campaigns.

- Support clients throughout the onboarding process for new products and services.

- Participate in industry conferences and networking events to expand professional relationships.

- Provide feedback from clients to enhance product and service development.

- Develop and implement strategic sales plans to achieve revenue targets.

Qualifications

- Bachelor's/Master's degree in Business, Marketing, or a related field.

- 3+ years of experience in account management or sales, preferably in the technology sector.

- Proven track record of meeting or exceeding sales targets.

- Strong understanding of CRM software and sales processes.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong analytical and problem-solving abilities.

- Familiarity with US market dynamics and customer behavior.

- Demonstrable negotiation skills with experience closing deals.

- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

- Ability to travel as needed for client meetings and events.

- Self-motivated and results-driven with a positive attitude.

- Ability to manage multiple accounts and prioritize tasks effectively.

- Experience in developing sales strategies and plans.

- Customer-focused with a passion for delivering exceptional service