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18/05 Perry Sengar
TA Specialist at EVC Ventures

Views:1506 Applications:83 Rec. Actions:Recruiter Actions:6

Account Manager - Sales - SaaS - North America (5-12 yrs)

Gurgaon/Gurugram Job Code: 573811

Company www.unifyed.com

Unifyed is the leading provider of integrated, Software-as-a-Service enterprise Apps, Portal and Content Management systems. Unifyed's vision is to provide a mobile-first enterprise experience to institutions and organizations.

Title : Key Account Manager

Shift Timing : 05:30 PM - 02:30 AM IST

Location : Gurgaon, Haryana, India

Responsibilities:

- Manage a portfolio of accounts, establish productive, professional and profitable relationships with key personnel and CXO's in assigned customer accounts.

- Lead, mentor and train a team of account managers.

- Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client accounts.

- Responsible for client receivables; planning and execution of contract renewals.

- Continuously identify opportunities for up-selling /cross-selling the company product portfolio and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.

- Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets and critical milestones for a one and three-year period.

- Maintain a consistent schedule of online meetings with the client to manage performance objectives, customers- expectations and assess customer needs on an ongoing basis.

- Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations.

- Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary.

- Continually innovate, develop and suggest enhancements to the client management function such as new methods of analysis or service techniques.

Required Skills & Experience :

- Deliver high quality presentations to clients.

- Exposure to US/International Client (Preferred)

- Prior Experience in Account Management/ Customer Success / Business Analyst roles.

- Ability to grasp and quickly understand markets, methodologies and techniques.

- Good organizer with the ability to prioritize and multi-task.

- Leadership & team management experience.

- Sound analytical skills and the ability to interpret data and processes accurately.

- Excellent written and verbal communication and presentation skills able to generate interest and engages the client during presentations.

- Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

- Excellent sales/negotiation skills, commitment to customer satisfaction and a hunger to develop new business.

- Achieves strategic customer objectives and account plans defined by company management.

- Good relationship building skills (internal, external, and cross-cultural).

- Well- developed interpersonal skills for internal and external client; Problem solving skills.

- Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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