Account Manager - IT Sales - Retail/Consumer Products/Manufacturing Sector

- As a Account Manager you will own and grow key multinational account or part of the account depending on the size and scale of account within the RCM Industries. The main objective is to deliver profitable growth.

- To be successful you will have a broad set of relationships, within your client(s), across the industry and software partner ecosystem; winning the right to deliver improved business performance and executing successful delivery against this commitment.

Responsibilities :

- Demand Generation

- Profitably grow revenue in a strategic client.

- Develop and deliver a business plan which targets growth areas within the client.

- Co-create innovative customer value propositions with the service lines.

- Develop active pipeline through software and innovation partners in the client.

- Build and maintain an active network in the client at Director level and above.

- Work with Delivery team to ensure that on-selling and cross-selling are maximized within the client.

- Trusted Advisor/ Winning Work

- Become a trusted advisor and sounding board to the client (typically at Director level).

- Ensure we grow profitable mutually beneficial relationships with the customer (and partners).

- Advise customer on how to deliver their strategic aims enabled by technology.

- Lead and drive successful large bids, formulating and executing on a clear strategy and approach.

- Delivery Oversight

- Provide oversight on engagements to the Delivery Managers and the rest of the team ensuring we deliver the value the customer is looking for.

- Responsible for the well-being of our people working with the customer.

- Point of escalation for commercial issues.

- Ensure that a high level of customer satisfaction is achieved and improved over time.

Essential Skills :

- 10+ years experience including at least 5 years in either a leading IT organization

- Unrelenting Dedication

- Proven ability to meet revenue targets

- Experience in selling in-market, offshored and outsourced IT services

- Experience building strategic multi-year relationships

- Ability to build brand awareness within prospect community

- Collaborative Spirit:

- Well-developed network of contacts at a CxO / Director / VP level within the industry

- Must possess excellent people / communication / presentation skills

- Highly motivated, self-driven, energetic

- Expert Thinking

- Industry knowledge in RCM

- Sales Management: Proven capability to develop and manage sales opportunities from beginning to end including qualification, proposal, negotiation and closing.

- Ability to present and anchor services/solutions in external forums.