Account Manager - Infra Managed Services

Pls Note: We are looking for candidates with experience in selling Infra Managed Services only!

The Practitioner Sales Manager (PSM) is accountable for developing accounts for the Service Line. PSM focuses on driving sales and revenue growth within a region for a specific vertical. They work with a set of Enterprise Business Managers in a cross-functional manner to achieve Service Line targets. This specific role will cover service line offerings covering Infrastructure Managed Services, FMS, Data center and Cloud services

The role demands knowledge and understanding of:

Financial/Sales

- Qualify Leads and create appropriate funnel for Services in existing & new accounts in the region.

- Participate in Sales discussions/presentations for Services Selling. Provide first-level solution creation in Services-related meetings with customers and prospects.

- Provide appropriate and customized value propositions. Negotiate/Close in the sales cycle.

Delivery/Customer Satisfaction

- Conduct regular delivery reviews to prevent cost and schedule overruns with the delivery team to ensure high customer satisfaction.

- Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points.

- Build a trusted group of reference-able customers who can vouch

- Become a trusted IT advisor to the customer and participate in the customer's strategic planning.

- Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline.

Offering/Competency Development

- Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical and horizontal solutions.

- Showcase solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meets.

- Build a portfolio of integrated opportunities leveraging multiple W capabilities to differentiate from competition

- Push for higher value/value added services and solutions to the customer in line.

- Exemplify leadership in conferences, meets and seminars, by presenting thought leadership and connecting with key customers.