Account Manager/Associate Director - SaaS Firm

About the Role

1. The Associate Director position is a quota carrying position. As a key team member, you will lead our expansion efforts in a named set of existing Fortune 500 Accounts in North America

2. This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts and driving these opportunities to closure 

3. Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success 

4. You will have experience participating in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts 

5. The success of this role means working closely with our customers and generating new opportunities in our existing Fortune 500 accounts in North America

Responsibilities 

1. Prospect within named existing accounts to generate pipeline, create opportunities and close deals

2. Consistently deliver license and recurring service revenue targets in your assigned portfolio 

3. Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team 

4. Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels 

5. Collaborate effectively with sales engineering, business development, marketing, and product teams to build pipeline 

6. Proactively identify and resolve account success blockers that may arise

Qualifications 

1. 6+ years of SaaS Enterprise Sales and /or Account Management experience with large Fortune 500 enterprise accounts with proven ability to hunt for new opportunities 

2. Experience selling to buyers from CRM, HR, Learning, and Development, Procurement and/or IT for Software Applications managing complex sales cycle and opening doors 

3. Value-based solution selling ability and understanding of ROI and cost/benefit analysis 

4. Consistent track record of over achievement, exceeding quota, and high performance 

5. Strong executive presence and ability to develop executive level (CxO) relationships and lead strategic initiatives with customer 

6. Excellent communication, negotiations, and strategic thinking skills 

7. Able to work independently and remotely from other members of your team 

8. Ability to travel internationally as needed. Expect up to 25 to 30% International Travel