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17/01 Swati
HR at Natalie Consultants

Views:334 Applications:56 Rec. Actions:Recruiter Actions:13

Account Management Lead - Insurance (10-21 yrs) Premium

Gurgaon/Gurugram Job Code: 1207730

Account Management Lead


Key job responsibilities:


- Plays an important role to accomplish Xceedances growth mission You will be assigned existing client(s) and you will be responsible & accountable for achieving assigned growth targets on these account/s. To enable achieving this you will plan and execute team expansion aligned with Xceedances growth. The responsibilities of an Account Manager are listed below.


- Create and maintain a formal account plan and define strategy for revenue growth


- Manage account budget


- Track progress and prepare monthly and quarterly reports for review


- Identify opportunities and engage appropriate Xceedance capability explore new purchasing groups for existing accounts


- Communicate with clients and delivery teams to understand their needs and evangelize Xceedance


- Build relationships with clients based on trust and respect


- Collaborate with internal Xceedance capabilities to facilitate client requirements


- Act as a client advocate within Xceedance


- Coordinate and ensure SOW and MSA are current ensure contract renewals are completed in time prior to expiry


- Facilitate any billing and invoice payment issues between client and Xceedance. Proactively flag any potential delays in invoicing and follow up with finance for any issues.


- Monthly/quarterly platforms for client areas to ascertain area-based plans for client growth and governance dashboarding.


- Schedule and coordinate governance sessions


- Be single point of contact for client escalation


- Coordinate voice of customer / NPS surveys and action plans


- Manage opportunities in Salesforce for accurate revenue reporting, ensure completeness and accuracy of the opportunities


- Communicate and update all key stakeholders on plan, progress and next steps


- Managing BCP plan for the concerned client area


Skills and Experience :


- Bachelors Required, MBA or equivalent preferred


- Minimum of 10 years' experience in P&C Insurance Industry


- Experience and detailed knowledge of the P&C Insurance industry.


- Detailed, practical understanding of insurance operations


- In-depth knowledge of functional areas within diverse insurance organizations


- Prior experience in a similar role


- Strong insurance acumen.


- A confident presenter and self-starter.


- Strong written and verbal communication skills


- Ability to travel with occasional international trip


Must haves:


1) Property and casualty insurance


2) Project costing, Billing, Budgeting, Accounting


3) Non CAs but MBAs are required


4) Client interaction

Women-friendly workplace:

Maternity and Paternity Benefits

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