- Client relationship management
- Multi-X Account management
- Account governance
- Compliance and reporting
- Risk management
- Performance management
- Functional stakeholder management
- Team management and development
- Budgeting and financial reporting
- Ability to approach tasks with initiative, has a clear and efficient way of doing things and with a mind for creative problem solving
- Ability to create opportunities and build strong working relationships across all functions of CRES and its vendor partners
- Confidence to adapt and is able to perform under pressure
- Strong communication and financial management skills
- Diplomatic but assertive and has a good understanding of regional cultural differences and practices
- Shows strong leadership skills and has ability to manage multi-X teams
- Can orchestrate complex activities across multiple countries/properties/services at once to accomplish goals.
- Builds and sustains lasting relationships with clients
- In depth experience across India and APAC would be advantageous
- Ability to demonstrate success in leading and managing a diverse team
- Experience in managing multi-X client accounts
- Minimum 10 years related or transferable client management experience
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