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29/03 Reena K
Consultant at Persolkelly

Views:103 Applications:23 Rec. Actions:Recruiter Actions:0

Account Business Manager (8-12 yrs)

Mumbai Job Code: 1240087

- Drive the development of the Account strategic plans

- Develop and drive the Account management cadence (across Sales, Delivery, Finance)

- Ensure Account targets are clear and communicated to the Account team

- Contribute to Client survey planning

- Suggest and participate in process improvement initiatives. Leverage best practice from Region and Industry

- Ensuring the performance requirements related to the Client's strategic business planning (business, strategic options, business assessment, and business operating plans) requirements are met

- Support the Client Partners to prepare for management reviews

- Assist Client Partners with account management cadence and financial governance. Ensure actions are followed up

- Maintain account Risk Register

- Contribute to pursuit support and proposal reviews

- Assist Client Partners to communicate survey requirements to clients

- Acts as the single point of contact (SPOC) for all account business operations & commercial related matters

- Client Business Operations Interface / Satisfaction - Provides the client interface for any business operations matters, and is accountable for client business operation satisfaction as a part of Client Satisfaction Survey process

- Working with Client counterpart (s) to manage and meet commitments, requirements, expectations, and to resolve where possible, any issues raised by the Client

- Main interface with CCM (Commercial & Contract Manager) to drive resolution of commercial issues.

- Support Client Partners as go-to person for getting business done. Escalation to Industry Ops lead as necessary

- Support the Client Partner in contract renewals and variations

- Assist with transition & transformation activities post-contract signing

- Assist with resolving Accounts Payable issues

- Assist with commercial processes to enable business to run

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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