Level : GM / VP
Role : Operation Excellence Leader
Domain : Finance And Accounting
Mandatory requirements:
- Functional experience - Drive improvement initiatives through teams
- Experience on driving automation projects. (preferably not limiting to opportunity identification)
- Domain knowledge is an added advantage - Finance & Accounting ( R2R, P2P & O2C)
- Team leading experience
- Leadership presence
Preferred Skills
- Six Sigma Black Belt with good knowledge of Lean practices
- Strong Knowledge of Quality Principles and Techniques essential
- Needs to have worked in a BPO - Operational Excellence (or similar) function
- Certification in Lean and other quality practices added advantage
- Strong communication and presentation skills
Position Objectives
1. Drive Improvement projects on processes to improve
- Productivity
- Improve SLA performance
2. Interact with client/ internal stakeholders to drive and influence improvement objectives
3. Lead a global projects in OE
4. People manager for a team
5. Drives the OE program for a client/ clients in a site/ across sites
6. Acts as a mentor to Six Sigma and Lean projects for his influence
Relevant exp
- 10 to 14 years of relevant experience and 14-18 yrs of overall experience
Diversity Initiatives
Inclusion Network: Shine Network
This is an inclusive business network for our LGBTQ+ community and it is all about breaking down barriers of difference and connecting people. Shine celebrates each person’s uniqueness, regardless of sexuality, race, gender, religion...........See More
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