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Senior Analyst - Talent Acquisition at Accenture
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Accenture - Manager - Customer & Channels (8-12 yrs)
I have been with Accenture for more than five years and I like the diversified role that I play. By offering diversified roles, which gave me the opportunity to learn different processes other than my forte is the way Accenture groomed me into becoming a leader. I believe being a woman in this industry, one can contribute in creating a positive work environment and my one advice to all women considering a career in this industry is to join and...
Garima Dhingra, SAP HR Functional Consultant
See Diversity Initiatives >>
Customer & Channels Manager - Females Preferred
Role Profile :
- Understand and address the needs of sales, marketing, digital and customer service functions of an organization
- Conduct research on market and customer needs
- Define value propositions, channel and customer sales and engagement strategy, and operating model
- Design and deliver differentiated service experiences and related servicing operating model that enables growth, strengthen engagement and increase retention
- Define overall plan and roadmap for customer experience transformation
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