Accenture - General Manager - BPO Transitions/Pre Sales & Solutions

Location : Bengaluru, Karnataka, India

Role : Transitions & Solutions Lead

Designation : Transition Manager

Domain : Finance & Accounting

Level : GM

Overall purpose of job

Develop solutions/costing for new proposals

Work with Sales/Deal team for pre- contract deals

Create capability for managing service and contract, managing client relations in India

Responsibilities/Authorities

- Exhibit strong Leadership qualities and skills

- Lead & Manage Programs/Projects

Pre-sales: Showcase Accenture Capabilities to prospective clients

- Respond to RFIs & RFPs

- Architect Solutions

- Conduct Due Diligence

- Implement Transition Projects

- Develop & maintain Domain specific BPO Credentials, Client Visit Decks, Case Studies & Transition Methodology

- Service Transition Estimations

- Operational Excellence

- Lead Coach

- Lead Assessor

- People Management & Career Counselling

Processes :

- Providing specific inputs on aspects of off-shoring work (such as costs, organisation structure etc.), to the onshore Accenture Deal team

- Coordinating with operations and support functions (such as HR, Technology etc.) to ensure that their views are incorporated into the proposal

- Identify means of improving our proposal development activities

Support Bid & response build

- Support configure & refining of Mob Approach & Plan + Mob Cost Estimates in line with direction from OU Mob Arch

- Support filling MEC for OU Mob Arch

- Support OU Mob Arch lead in drafting Schedule B

- Participate in sol review calls-as needed

- Participate in DD/Client workshops/Orals- as needed

- Client management

- Contract management

- Interaction with client and client teams

- Participation in governance / JRB

Functional competencies:

- Senior client relationships Management

- Understand BPO operations

- Analysis of performance & reporting

Professional Competencies:

- Analytical Thinking

- Customer service orientation

- Multi tasking / Time Management

- Communication / Presentation skills

- Project Management Skills

- Decision making

- Teaming / Collaboration

- Focus on Goals / Result orientation

"Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law"

Seniority Level

Industry - Outsourcing/Offshoring Accounting Financial Services

Employment Type - Full-time