Accenture - General Manager - BPO Transitions/Pre Sales & Solutions (12-16 yrs)
I have been with Accenture for more than five years and I like the diversified role that I play. By offering diversified roles, which gave me the opportunity to learn different processes other than my forte is the way Accenture groomed me into becoming a leader. I believe being a woman in this industry, one can contribute in creating a positive work environment and my one advice to all women considering a career in this industry is to join and...
Garima Dhingra, SAP HR Functional Consultant
See Diversity Initiatives >>
Location : Bengaluru, Karnataka, India
Role : Transitions & Solutions Lead
Designation : Transition Manager
Domain : Finance & Accounting
Level : GM
Overall purpose of job
Develop solutions/costing for new proposals
Work with Sales/Deal team for pre- contract deals
Create capability for managing service and contract, managing client relations in India
Responsibilities/Authorities
- Exhibit strong Leadership qualities and skills
- Lead & Manage Programs/Projects
Pre-sales: Showcase Accenture Capabilities to prospective clients
- Respond to RFIs & RFPs
- Architect Solutions
- Conduct Due Diligence
- Implement Transition Projects
- Develop & maintain Domain specific BPO Credentials, Client Visit Decks, Case Studies & Transition Methodology
- Service Transition Estimations
- Operational Excellence
- Lead Coach
- Lead Assessor
- People Management & Career Counselling
Processes :
- Providing specific inputs on aspects of off-shoring work (such as costs, organisation structure etc.), to the onshore Accenture Deal team
- Coordinating with operations and support functions (such as HR, Technology etc.) to ensure that their views are incorporated into the proposal
- Identify means of improving our proposal development activities
Support Bid & response build
- Support configure & refining of Mob Approach & Plan + Mob Cost Estimates in line with direction from OU Mob Arch
- Support filling MEC for OU Mob Arch
- Support OU Mob Arch lead in drafting Schedule B
- Participate in sol review calls-as needed
- Participate in DD/Client workshops/Orals- as needed
- Client management
- Contract management
- Interaction with client and client teams
- Participation in governance / JRB
Functional competencies:
- Senior client relationships Management
- Understand BPO operations
- Analysis of performance & reporting
Professional Competencies:
- Analytical Thinking
- Customer service orientation
- Multi tasking / Time Management
- Communication / Presentation skills
- Project Management Skills
- Decision making
- Teaming / Collaboration
- Focus on Goals / Result orientation
"Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law"
Seniority Level
Industry - Outsourcing/Offshoring Accounting Financial Services
Employment Type - Full-time
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