Accenture - General Manager - BPO Transitions

Career level : GM

Accenture Hiring : Mobilization & Transition Leaders with 10 + years of experience

Role :

- Proficient in leading large multiple customer accounts in Finance & Accounting \ Procurement space (across industries with span of 1000+ head counts and with a Deal size of $ 30M+

- Competent in Global account management, Operations management, Process improvement and Cost management.

- Perform Process Maturity Assessment & execute Finance & Accounting Transitions from Initiation to Project handover to delivery

- Providing Transition solutions & commercial inputs & participate in RFIs/RFPs

- Driven Global Transformation projects

- Lead a full solutions life cycle from scope definition, design service delivery model, identify risk and develop mitigation strategies, evaluate potential savings, oversee transition strategy definition and planning, develop cost & business case and validate proposed solution in due diligence activity.

- Work on complex Finance & Accounting RFP's across multiple industry verticals in multi geography & multi process deals. Developing innovative solutions that build value for clients through partnerships & investments. Ensuring optimal solutions through combination of right shoring, technology enablement, productivity & transition planning and automation.

- Responsible for people performance management and have managed a team size of 40 to 70 people

Skill :

- Minimum 12-15 Years of experience in Transitions

- Experience in supporting cross-functional (transition/migration, solution development etc.) global teams in continually identifying and effectively capturing new and previously identified BPO/KPO/LPO service opportunities

- Well versed with Managing operations inclusive of conceptualizing & implementing short / long term plans, managing teams with focus on excelling business targets & service delivery metrics

- Successfully executed short / long term projects and transitions with extensive experience of developing procedures, service standards & operational policies for business excellence

- Managed Operation teams of up to 400 FTE's in case he\she has worked in service delivery.

- An effective communicator with excellent relationship building & interpersonal skills.

- Strong analytical, problem solving & organizational abilities