Accelya - Business Analyst - Passenger Revenue Accounting/Cargo Revenue Accounting

As a Senior business analyst, you will be using a more focused set of techniques or methodology. As a Specialist you will possess a greater level of expertise in the application of techniques and are capable of using them to resolve extremely complex business problems in their area of expertise.

What will you do?

- Understand and Gather the requirements,Create Gap sheet and obtain sign off from customer

- Question to refine requirements

- Translate business process flow into FRS (Functional Requirement Specifications) for Current Product Engeneering Group.

- Understanding of Inter-related process impact

- Provide Solutions by mapping various business processes of client with the Product

- Business Risk Identification and Mitigation - giving feed to Project Managers

- Facilitate Customer End User Training and signoff

- Suppor Customer for there User Acceptance testing and timely UAT signoff

- Support to Internal Testing team by doing necessary setup and/or coordinaiting with end customer for queries

- Provide post Golive Support

- CSAT ( Customer Satisfaction)

- Guide and mentor the Business Analysts

- Provide support and review for product documentation and training manuals

What do you need to know?

- Proven experience as a Business Analyst Exposure to structured software development life-cycle

- Experience of delivery in an Agile environment

- Ability to communicate effectively, both verbally and in writing, and across different audiences.

- Good self-management skills, including ability to escalate issues in a timely manner and work to deadlines.

- Qualifications: Relevant Bachelor degree