Responsibilities :
- Lead and perform requirements elicitation for internal product development/ customers
- Take complete responsibility for user requirements, performing detailed impact analysis.
- Demonstrable ability in documenting BRDs, User Stories, Flow diagrams, SUC, and UX design.
- Take end to end requirements ownership for assigned areas
- Keep abreast of industry trends, business challenges, and competitor product offerings and provide necessary inputs in product/solution creation.
- Co-ordinate the review of functional test cases and be accountable for the quality and completeness of requirements-related documents of the product.
- Test and audit the functionality to assess the quality of deliverables at periodic intervals.
- Support Product Implementation such as gap analysis, user training, user acceptance testing, cut-over, post-implementation support etc.
- Support pre-sales activities such as preparing responses to RFI/ RFPs, conducting product demos, user workshops etc.
Requirements :
- 5 to 10 years of experience as an IT Business Analyst in a client facing role
- At least 5 years of experience in airline cargo within a business or within an IT provider organization
- Prior hands-on experience working with agile teams and processes
- Ability to identify solutions and effect change without being confrontational
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skills and ability to handle multiple and often conflicting priorities
- Be able to travel on-site at customer premises for short/long term work assignments
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