Job description : - Lead change across the external CS teams (outsourced) working on the 1mg project - Help 1mg's both external and internal CS teams develop distinctive, innovative communications approaches - Coach, support, and advise 1mg team (internal and external) on how to become world-class communicators. As you work side by side with consulting teams, you'll spot opportunities to help colleagues build their skills for the long term - Develop high-impact strategies on customer communication over the digital support channels and any system generated communication - Help structure, write and revise individual pieces so they're compelling and crystal clear. - Help teams think more holistically about the experience customers have when we share information with them Skills &amp; qualification required: - Excellent academic qualifications (ideally a Bachelor's or Master's in a field related to business or communications) - Outstanding editing and persuasive writing skills - 5+ years of experience in a business communications-related field - Experience as a communications leader in a corporate environment - High intelligence with the ability to absorb new information rapidly and grapple with a wide range of complex business issues - Experience working with a range of business communications media (e.g. writing, presentation, video, animation) - Strong critical reasoning and problem-solving skills - Excellent influencing and interpersonal skills - Empathy and ability to represent the customer's perspective

Gurgaon/Gurugram

 1mg.com - Senior Manager - Customer Communications 

 1mg.com - Senior Manager - Customer Communications  ,Job Description for  1mg.com - Senior Manager - Customer Communications  in TATA 1MG in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!

Job Description for  1mg.com - Senior Manager - Customer Communications  in TATA 1MG in  Gurgaon/Gurugram for (5-10) years of experience. Apply Now!