ZS Associates - Talent Development Specialist

Role : Talent Development Specialist

In this exciting new position in ZS the HR Program Specialist Associate Captain will help ZS India manage high growth by being responsible for the professional growth and development of our associates across the business tracks.

The position is a cross between learning and development champion, performance coach and people development roles. The position will report to the India HR Manager and work closely with the business stake holders and will have the following responsibilities :

Responsibilities:

- The HR Program Lead will be responsible for developing and managing the Associate experience at ZS India

- Associates are typically freshers or junior lateral hires, and at ZS, they are a part of a structured first-year learning program that is structured around a curriculum as well as on the job learning.

- The Program Lead is the direct facilitator of the first year program and the designated adviser to all first year associates in the location

- The HR program lead will own this first year program, provide ongoing coaching to the associates, mentor them while developing and evolving the program to meet the business growth needs

- They will be responsible for evolving this program by working with India leadership team to develop and implement the Associates Program that will establish and manage learning objectives and milestones in the associate experience

- The Lead hosts monthly meetings to deliver learning curriculum, maintains office hours for advising and liaises with staffing and project managers to ensure performance feedback is shared and ongoing coaching is provided

- Once implemented, the Program Lead will administer the Associates Program to ensure participants undertake and fulfill learning objectives associated with core competencies necessary for accelerated learning and eventual progression

- The Lead will partner with key stakeholders across the business and within the Learning & Expertise Development team and HR team to support ongoing active learning

- The Lead will play a critical role in helping maintain a healthy culture amongst associates that values and reinforces key aspects of the wider ZS culture and core values (Honesty, integrity, accountability, quality, innovation and collaboration)

Desired profile :

- Minimum Bachelors degree (Masters Degree/MBA highly preferred)

- 6 - 8 years relevant work experience, multinational/global professional services

- Demonstrated ability to establish and manage large scale learning programs

- Demonstrated ability to manage individuals and teams

- Experience in interfacing with international audiences and cross-office teams

- Ability to navigate matters to closure in ambiguous situations

- Ability to proactively and continually collaborate with colleagues to ensure timely, efficient, and accurate deliverables

- Excellent oral, written and interpersonal communication skills to effectively work with all levels of the organization. Should have the ability to create and deliver presentations to large audiences and leadership teams

- Ability to maintain high level of confidentiality and work with highly sensitive data and information

- Excellent organizational skills and ability to multi-task while working against stringent timelines

- Attention to detail and commitment to get things done

- Good sense of humor appreciated

Company profile :

- ZS Associates is a global professional services firm specializing in sales and marketing consulting, analytics, technology and operations. Established in 1983-by Andris Zoltners and Prabha Sinha of Northwestern University's Kellogg School of Management, ZS has been recognized around the world for its deep expertise, client impact and implementation capabilities for Sales and Marketing issues.

- ZS Associates has over 3000+ professionals globally, distributed across 21 offices servicing clients in pharmaceuticals, consumer products, energy, high-tech, insurance and medical products.

- About the ZS Associates, India Capability and Expertise Centers - ZS has over 2000+ people across two Capability and Expertise Centers based in Pune and Gurgaon. Globally over 60% of ZS's people are based in the Capability and Expertise Centers - Our teams within the Centers work in conjunction with onshore colleagues to deliver all types of sales and marketing projects to our clients. The Centers primarily support projects for clients based in North America, Europe and Asia in the areas of Business Analytics, Business Operations and Business Technology.