Knowledge Management Group Overview:

ZS Associates- Knowledge Management group offers a broad spectrum of Business Research, Pre-Sales and other knowledge based services to clients and internal stakeholders. KM has emerged as one of ZS's distinctive competitive advantages, and a key enabler for our consultants to have lasting impact while addressing their clients' sales & marketing issues. Our services are based on deep research and we bring together a unique combination of Business Research, Life-Sciences and Clinical experiences.

Job Description:

Knowledge Management Associate Consultant (Social Listening/Media Analytics):

We are seeking Knowledge Management Associate Consultants- to join our New Delhi, India office in our Headquarters group.

- The person in this role will be a part of our Knowledge Management team, providing Social Media Insights as an extension of the firm's research and market research capacities.

- This role is part of a larger team but requires a motivated self-starter - experienced in Social Listening and Social Media Analytics. This role is ideal for individual who has a strong passion for Social Media and the people it impacts.

- The Social Media Intelligence Analyst provides continuous social media data and analytics support for individual client projects by measuring and reporting social listening insights.

- This is a position for someone with strong Social Media Analytics experience and primarily focused on Social Listening/Media Analytics, but could include research outside of that.

Responsibilities:

- Provides campaign analysis using social listening, social platform measurement, and other social media measures

- Provide data and analytic support throughout the project phases

- Integrate social metrics and analysis into larger cross media metrics analysis

- Provide ad hoc reports when requested

- Keep pace with social media and internet marketing industry trends and developments

- Primarily focused on Social Listening/Media Analytics, but could include research outside of that we seek an energetic and dynamic individual with a demonstrated track record in social media data and analytics.

- The Social Media Intelligence Analyst will help the Knowledge Management team support multiple ZS practice areas and client teams, and will need to be comfortable with a fairly expansive breadth of information.

Qualifications: Minimum of 3 years of relevant, post MBA work experience

- Minimum 3 years of work experience in social media analytics

- Passion for social media

- Familiar with online languages, including abbreviation and acronym sets

- Outstanding ability to think creatively, and identify and resolve problems

- Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere

- Strong analytical, organizational and planning skills

- Fluency in English required, additional languages a plus

- Service orientation and customer empathy

- Strong written and verbal communication skills - Ability to work independently in a team atmosphere

Recommended Skills:

- Experience using social listening platforms

- Graduation in any domain

- Strong record of academic achievement

- Experience with social software (wikis, blogs, discussion forums, etc.)

- Experience with digital media (podcasts, online video, etc.)

- Ability to work in a fast-paced and often unstructured environment

- Professional services experience/exposure a plus; multi-national experience a plus

ZS Associates offers a competitive compensation package with salary and bonus incentives; complete medical, dental, and life insurance programs; and retirement benefits. We are an equal opportunity employer.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.