ZoukLoans - Credit Manager

Role Purpose :

Responsible to curate the deal flow coming on online platform of the organization for underwriting, market intelligence,product parameters.

The job holder is broadly responsible for the :

- Credit underwriting on the customer to make sure that customer fits into various lending parameters.

- Identify strengths and risks for any proposal and prepare a SWOT analysis around it.

- Suggest best lender among the lending partners who can best meet the requirement of SME borrower.

- Business support activities for the functions.

Principal Accountabilities :

Basic Function :

- The credit manager position is accountable for the entire credit analysis for SME borrowers applying loan on our platform, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and containment of bad debt losses.

- Maintain the corporate credit policy to assess SME borrowers

- Recommend improvements in the credit policy based on interaction

- Maintain a credit scoring model for SME borrowers

- Manage customer credit files in digital lockers and share them with partner lenders for onward processing

- Monitor the credit granting and updating process including follow up with partner lenders

- Develop market intelligence parameters to underwrite customers more scientifically.

- Check compliance status of our customers through various resources available on public domain.

- Personally visit the largest customers to establish relations

- Monitor periodic credit reviews

- To proactively identify operational issues, trends, and emerging risks and recommend appropriate measures to manage quality, working with relevant stakeholders.

Customers / Stakeholders :

- To establish effective partnerships across support functions and key stakeholders.

- To support planning, strategy and development to coordinate activity across all functions as single product management office.

- To disseminate information from other functions/ stakeholders and effectively cascade across

- Responsible for translating Risk reporting and monitoring requirements into executable best practice.

- To work with various teams on developing newsletter, communication pack to share with stakeholders on enhancing the visibility of the program and value add of the Risk Function, rather than just policy upholders.

Major Challenges :

- The role is a highly responsive one, driven by events rather than a well-defined routine. The key aspect is the ability to work in an environment where the job holder is expected to ensure standards, tasks and objectives are delivered by others even in the absence of formal reporting lines.

- Collaboration the role must align functional and entity goals and work with peers across teams.

- Flexibility and adaptability

- Proactive identification of issues and initiation of structured discussions with key stakeholders across the teams

- Sensitivity and trust engendering a true sense of urgency, pace, community and collaboration

Management of Risk (Operational Risk / FIM requirements) :

- The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.

- This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.

- Also by addressing any areas of concern in conjunction with line management and/or the appropriate department.

- Headcount reporting to this role Direct: NA Indirect: NA Total: NA

Knowledge & Experience / Qualifications :

Education & experience : MBA (finance), CA, CFA, ICWA with 2+ years of experience in similar role

Other requirements :

- Ability to communicate risks and issues clearly and concisely and to support management with the preparation of action plans

- Ability to work with staff across all levels of the organization with a strong sense of team spirit and values.

- Sound organizational and technical skills, along with ability to organize and prioritize workload

- Attention to detail.

Preferred Qualifications : Candidate with hands on experience with a rating agency is preferred.