Founder, Director & Trustee at Skills Group
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Zone Business Manager - Telecom (3-5 yrs)
We have an Opportunity for Zone Business Manager based out of Bhubaneswar(Orissa) with a leading Telecom Giant.
Position : Zone Business Manager
Company : A leading Telecom Giant
Location : Bhubaneswar (Orissa)
Qualification : MBA (Premier Institute) (2011 - 2012 Pass out)
Experience : 3 to 5 yrs
CTC : 15 to 20 lacs
Role Purpose :
- Directing zonal operations (including associated branch) to grow customer and revenue market share
- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation
- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis
Job Description :
- Deliver overall Customer Market Share (CMS) target for the zone. Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone. Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, etc)
- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target across all products and channels
- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level
- Manage overall customer satisfaction and revenue churn targets across different customer segments
- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team debt management & Collection infrastructure/ reach enhancement
- Manage changes in business, organization, people to ensure continuity and smooth operations
- Coaching, mentoring and retention of on-roll team members
- Management of off-roll employees and agencies (in CS, C&C, Sales)
Please share your profile immediately.
Kumar
Skills HR Team
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