Zonal Head - Telecom

Role for Zonal Head

Location: Mumbai Circle.

Department: Zonal Operation

Reports To: S&M Head

Directing zonal operations (including associated branch)to grow customer and revenue market share

- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation

- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis

Sales:

- Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

Revenues:

- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels

Customer Service:

- Manage overall customer satisfaction and revenue churn targets across different customer segments.

- Achievement of key financial targets (Revenue, Cost)

- Execution of zonal level strategies and plans

- Ensure complete alignment of all functions to stated business objectives

- Grooming, development and retention of team members

Education:

- Management Graduate - MBA from Premium Institute between 2004 - 2007 Batch.

- Business and process understanding

- Leadership and people management skills

Industry Experience:

- Looking for 6 to 9 years of experience only from FMCGs with "Trade Marketing"/Consumer marketing/Distribution and Sales experience.

Interested Candidates can share there word format CV with CTC details - Fixed and Variables details.