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26/12 Arpita Das
Recruiter at 2COMS Consulting Pvt. Ltd.

Views:11651 Applications:296 Rec. Actions:Recruiter Actions:48

Zonal Business Manager - Telecom (2-8 yrs)

Guwahati Job Code: 289787

Urgent opening with a leading Telecom company for ZBM Profile

Position: ZBM

Designation: Manager / Sr Manager

Experience : 2 to 8 years

Location : North East

Female candidates are preferable

Job Description :

Sales :

- Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc)

Revenues :

- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels

Budgetary control :

- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

Customer Service :

- Manage overall customer satisfaction and revenue churn targets across different customer segments

Marketing :

- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team

Collection :

- Bad debt management

- Collection infrastructure/ reach enhancement

Network :

- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues

- Coordinate with the network and sales team to improve utilization of LUS

People :

- Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, C&C, Sales)

Salary Range: 13-22 LPA

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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