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21/09 Priya Raghav
Associate Consultant at GCMS

Views:5278 Applications:106 Rec. Actions:Recruiter Actions:42

Zonal Business Head - Telecom (2-10 yrs)

UP Job Code: 377482

Zonal Business Head

Location : UP(WEST)

- Required only female candidate

Role Purpose :

- Directing branch operations to deliver sales and revenue targets

- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation

- Ensuring smooth operations on an ongoing basis

Essence of Role/Key Accountabilities :

Sales : Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc), ensuring quality, across all available sales channels (Distribution, Retail) in the branch

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc.)

Revenue :

- Achieve branch revenue target across all products and channels

Customer Service :

- Manage overall customer satisfaction and revenue churn targets across different customer segments in the branch

People :

- Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, Sales)

Priya Raghav
Global Consultancy & Management Solutions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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