Job Responsibilities:  Effectively manage on-time performance and daily operation schedule.  Effectively manage all call center functions.  Effectively manage customer relations through both direct contact and outreach programs.  Identify, select, train and mentor location staff.  Effectively and frequently communicate with location staff and support team members.  Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract, and regulatory requirements.  Contributes to maintaining the safety culture of the division.   Maintain client contact routinely to meet or exceed expectations.  Assist with conducting periodic departmental audits.  Daily, weekly and monthly review of key operational metrics.  Implement, promote and adhere to company policies and procedures.  Participates in location labor and employee relations activities.

Mumbai

ZipGo - Operations Manager 

ZipGo - Operations Manager  ,Job Description for ZipGo - Operations Manager  in ZipGo in  Mumbai for (2-3) years of experience. Apply Now!

Job Description for ZipGo - Operations Manager  in ZipGo in  Mumbai for (2-3) years of experience. Apply Now!