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Talent Acquisition Team at XSEED
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XSEED - Sales Manager - Retention/Renewal & Upgradation (2-4 yrs)
Role:
The role of the Sales (Customer) Manager is to own the relationship and revenue of the rapidly growing XSEED member schools base.
Key Deliverables:
- End-to-End Customer Lifecycle Management of the school from the time of acquisition to retention over the years
- Own and nurture relationship with the school management (owners, trustee)
- Drive revenue through up sell and cross-sell of XSEED products and services
- Use data and metrics to review program academic implementation quality and customer satisfaction
- Work closely with the academic and delivery team to identify and resolve academic, relationship, commercial issues
Profile:
- 26-28 year MBA from Tier 1 Institute
- Have done Customer facing role (B2B) with retention and revenue responsibility preferably in key account roles at least for two years in one company
- Data Handling ability (Familiarity with Excel)
- Some academic inclination (ability to learn new things)
- Team management experience will be preferable but not necessary
Key Attributes:
- High drive but not aggressive pushy sales
- Willingness to relocate and travel extensively
- High intellect
- Handled customers in an emergency situations (unhappy customers)
- Stability - willingness to STAY at a Tier 2 & 3 location for at least 2 years
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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