Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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- Provide pre-sales and post-sales support in F&A domain in BPO organisation

- Work with onsite sales teams to manage & contribute to responses to customer requests for information, proposals et al

- Provide presentations; conduct research and competitive analysis associated with new opportunities.

- Work with the business units to provide comprehensive & innovative solution meeting and exceeding customer expectations

- Participate in customer visits & offer solutions

- Identify & develop alternate streams of revenue generations

- Work on practice development, as mandated

- Work with industry analysts to position the company as a vendor of choice.

- Manage the customer engagement cycle from lead to contract signing

- Participate in onsite due diligence & contribute to transition planning

- Contribute to solution definition

- Build reusable collateral and contribute to the knowledge repository.

- Maintain networks and relationships to keep abreast of competitors’ activities and develop and maintain effective business relationships in the industry.

ELIGIBILITY CRITERION

Qualifications:

- Mandatory: Post Bachelor’s degree/diploma in Finance and Accounting. e.g. (MCOM, CA, CFA, MBA-Finance et al)

- Mandatory: Specialization in different stream s of Finance and Accounting (AP, AR, GA, FP&A)

Soft Skills:

- Mandatory : Excellent written and oral communication skills

- Mandatory : The ability to manage multiple projects concurrently while producing consistent quality results on time

- Mandatory: Must be a self-starter who can work effectively under minimal supervision.

Experience:

- Mandatory: Total Experience of 10-15 years.

- Mandatory: At least 5 years of experience in business development. The business development experience should center around F&A solution creation / working on RFP’s/ RFI’s and the like. Should be capable and must have been involved in customer presentations.

- Nice to Have: Experience in managing F&A operations with teams of 50 or greater.

- Nice to Have: Experience in transitioning processes.

- Nice to Have : Exposure to functional roles (non BPO)

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