Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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Account Management : The incumbent will be responsible to lead the Analytic business for leading Utilities provider. Manage the P&L grow the business consistently & profitably to achieve an organization with growth of people and turnover with target profit margins

People Management : Will be managing team

Client management : Should have experience in managing clients, multiple stakeholders and engage proactively to ensure best in class service delivery and identify farming opportunities.

Growth pipeline : Support the growth pipeline process through active engagement and execution support for new opportunity areas. Ensure formulation and achievement of goals, strategy, structure, staffing, skills, style and processes are synergistic with the vertical's objectives / super ordinate goal

Solution design support : Engage with internal stakeholders, existing and new clients to understand their requirements and translate these into a solution framework. This will entail creative thinking abilities and an ability to interpret unstructured requirements

Project based execution support : Help incubate new engagements by executing Pilot, Proof of Concept projects to establish capabilities and credibility with existing and new clients. This may entail working either as an independent analyst or as part of a larger team to deliver on client requirements

Best practice sharing : participate in translating analytics best practices across different customer accounts and aid capability building for the Utilities R&A practice.

- This may also entail helping build domain and technical capabilities within the team and vertical through training support

Knowledge and Experience :

- 12-14 years Utilities analytics experience with very good exposure to various functions within

- Ability to undertake drill down analysis of key business problems and interpret results, generate insights and recommend strategies

- Ability to translate business problems into most efficient and effective analysis plan; Should be able to manage and mentor the team working on the analysis including data pull, data preparation and build statistical models using SAS / R /other statistical tools

- Excellent communication and interpersonal skills and proven ability to manage large teams

- Conceptual, analytical & tactical thinking, strategic thought process

- Exposure to analytical modeling in the Utilities domain is desirable/being numerate is essential

- Excellent written and oral communication skills

- Excellent interpersonal skills, with the ability to develop strong working relationships and effectively influence all levels of business stakeholders

- Ability to naturally assume ownership of initiatives, requiring minimal supervision to consistently deliver outstanding results

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