KRITI SHARMA, ASSISTANT MANAGER - OPS

SONAL NIKAM, Group Manager - Ops

Job Description:   Handled large and multiple transitions with different levels of complexity  - Deep understanding of the different aspects of BPO business - QA, MIS, SLA, Base-lining etc.  - Strong Project Management skills  - At least 3 years of intense customer facing roles  - Focus on continuous improvement - good to have Six Sigma knowledge (Green belt/ black belt)  - Strong focus on deliverables - do whatever it takes to meet timelines and quality of deliverable's  - Managed / liaised with IT Projects team to deliver the Technology aspects of the transition projects  Key Performance Areas :  - Successful management of large/multiple transitions of clients- processes in Insurance OR Travel domain  - Owning and continuous improvement to the WNS Transition Methodology  - Thoroughness of Project Planning  - Thoroughness of Project tracking - Risk, Issue and Milestone management  - Identify areas for efficiency improvement, implementing the same  - Build close rapport with key client managers  - Strong focus on revenues - balance risks with speed of execution  - Handling prospect/ Client presentations  - Respond to RFI/ RFPs along with team  Domain : Travel OR Insurance   Required Candidate Skills:  - 12 - 17 years of work exp out of which at least 7 years into transition role.   - Should have handled end to end transitions for Insurance OR Travel Domain  - Excellent communication skills   - Should have worked in a BPO, third party.

Pune

WNS - Senior Consultant/AVP - Transitions - Travel/Insurance Domain 

WNS - Senior Consultant/AVP - Transitions - Travel/Insurance Domain  ,Job Description for WNS - Senior Consultant/AVP - Transitions - Travel/Insurance Domain  in WNS in  Pune for (12-17) years of experience. Apply Now!

Job Description for WNS - Senior Consultant/AVP - Transitions - Travel/Insurance Domain  in WNS in  Pune for (12-17) years of experience. Apply Now!