WNS - Group Manager - Reporting & Analytics

Role overview:

- The role is with the WNS Research & Analytics Team. Selected candidate will be responsible for Project delivery, Team Management, Client engagement, Manage contractual aspects of engagement etc.

- The role also requires excellent communication and presentation skills along with extensive experience in technologies like SAS/Other BI tools.

Overall Job Description/Key Result Areas:

Primary Responsibilities:

- Create and maintain project plans, manage service delivery, ensure all the project deliverables are completed as per timelines. Experience of working on SLA driven environment

- Manage project schedules, manage workload and liaise with customer on need basis

- Publish project status, performance and other reports to customer and internally on a periodic basis

- Build a culture of identifying automation/efficiency improvement ideas in the project

- Effective team management

- Develop and maintain high degree of client engagement"

Job Requirements/Entry Criteria:

- Must have at least 8-10 years of hands-on experience on SAS/other BI tools

- Candidates should have excellent Communication and Presentation skills

- Strong Analytical and problem solving skills

- Ability to liaise with different teams to perform best practice sharing

- Should be okay to scale up on the following technologies: SAS/VBA/Xl etc

- Knowledge of Project Management

- Must have strong Quality Assurance focus

- Openness to learn/adapt new technologies as per the changing business trends/requirements

- Open to work under challenging and dynamic environment

- An expert in Industry Best Practice and Data Protection