KRITI SHARMA, ASSISTANT MANAGER - OPS

SONAL NIKAM, Group Manager - Ops

Designation: General Manager – Operations  Reporting to: Senior General Manager - Operations  Location : Pune  Overall Experience: 15 + years of relevant experience  Functional Experience: AP, AR, GL, Closing & Reporting   Education / Qualification :   - Qualified Accountant (International degree preferred – Chartered Accountant, CPA).   - Well Versed (Excellent working knowledge) with MS Excel, Word, PowerPoint, SAP Accounting package  Span of Control: 200+ FTEs, 2-3 Sr. Group Managers / Senior Managers / AVPs  Key Accountabilities :   - Be the single point of contact to lead global delivery across 4 delivery centres  - Work closely with client and managers in SLA definition and bench-marking  - Process: Adherence to agreed service level deliverables and internal  Job Responsibilities :   - Monitor and ensure meeting of SLA targets / turnarounds.  - Managing the reporting both for Internal purposes & dashboard reporting  - Ensuring team delivers quality and drive process excellence (Continuous improvements)  - Maintain process profitability   - Manage the Team and Attrition Targets   - Adherence to defined Quality Standards across the processes  - Managing the Team activities (training/one-on-one/skips/ internal targets, manage monthly incentives)  - Manage Internal WNS administrative tasks  - Should have managed transactional processes (AP, AR, Collection, Treasury) as well as discretionary process (GL, month end closing, FPNA)  - Travel to client locations and non-India delivery centres to ensure process and people alignment  - This process works during US hours – person in this role will need to be flexible to do late India shifts  Personal Attributes :   - Excellent interpersonal skills   - Problem solving skills  - Motivated and self driven  - Eye for detail  - Team player and team coach  - Prioritizing & organizing skills  - Good client facing skills  - Sound experience in Microsoft Office.   - Ability to work on own initiative, evaluate information and follow up on queries.  - Ability to work under pressure and adhere to strict deadlines  - Support and cover for other team members

Pune

WNS - GM - Operations - AP/AR/GL/Closing 

WNS - GM - Operations - AP/AR/GL/Closing  ,Job Description for WNS - GM - Operations - AP/AR/GL/Closing  in WNS in  Pune for (15-20) years of experience. Apply Now!

Job Description for WNS - GM - Operations - AP/AR/GL/Closing  in WNS in  Pune for (15-20) years of experience. Apply Now!