WNS - General Manager - Advance Analytics - Insurance Domain

About WNS :

WNS (Holdings) Limited (NYSE: WNS), is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. WNS has over 25,000 professionals across 29 delivery centers worldwide, including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

Deep industry knowledge and expertise, a partnership approach, comprehensive service offerings and a proven track record enable us to deliver business value to many of the world's leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing domain expertise, ensuring a strong growth curve.

For more information, visit www.wns.com

Role : Insurance - Research and Analytics Lead for one our largest client in Insurance

Position : General Manager (VP - Level)

Location : Bangalore

Role Description :

- Account Management : The incumbent will be responsible to lead the Analytic business for leading Insurance provider. Manage the P&L grow the business consistently & profitably to achieve an organization with growth of people and turnover with target profit margins

- People Management : Should have considerable experience in managing large analytics teams (100+ members)

- Client management : Should have experience in managing clients, multiple stakeholders and engage proactively to ensure best in class service delivery and identify farming opportunities.

- Growth pipeline : Support the growth pipeline process through active engagement and execution support for new opportunity areas. Ensure formulation and achievement of goals, strategy, structure, staffing, skills, style and processes are synergistic with the vertical's objectives / super ordinate goal

- Solution design support : Engage with internal stakeholders, existing and new clients to understand their requirements and translate these into a solution framework. This will entail creative thinking abilities and an ability to interpret unstructured requirements

- Project based execution support : Help incubate new engagements by executing Pilot, Proof of Concept projects to establish capabilities and credibility with existing and new clients. This may entail working either as an independent analyst or as part of a larger team to deliver on client requirements

- New capabilities development : Prepare white papers and undertaking proof of concepts on data available with the existing support teams. This will also include providing analytics support to the Operations teams

- Best practice sharing : participate in translating analytics best practices across different customer accounts and aid capability building for the Insurance R&A practice. This may also entail helping build domain and technical capabilities within the team and vertical through training support

Knowledge and Experience :

- 15-17 years Insurance analytics experience with very good exposure to various functions within an Insurance Company

- Ability to undertake drill down analysis of key business problems and interpret results, generate insights and recommend strategies

- Ability to translate business problems into most efficient and effective analysis plan; Should be able to manage and mentor the team working on the analysis including data pull, data preparation and build statistical models using SAS / R /other statistical tools

- Excellent communication and interpersonal skills and proven ability to manage large teams

- Conceptual, analytical & tactical thinking, strategic thought process

- Exposure to analytical modeling in the Insurance domain is desirable/being numerate is essential

- Excellent written and oral communication skills

- Excellent interpersonal skills, with the ability to develop strong working relationships and effectively influence all levels of business stakeholders

- Ability to naturally assume ownership of initiatives, requiring minimal supervision to consistently deliver outstanding results

- Ability to manage multiple stakeholders across different geographies. Familiar with US & Europe markets