Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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Process description:

- The incumbent would be expected to provide advanced analytics support to leading Insurance players

- Candidate would be expected to provide business insights through data interpretation, business analysis and statistical modeling to ensure a positive impact on business bottom line and top line

Job Responsibilities:

- Liaise with onshore/offshore stakeholders to define problem statements, design the relevant analytical solution and ensure effective implementation of the solution

- Work across different teams to develop an understanding of the domain, portfolio and data quality

- Develop descriptive and predictive models to solve business problems depending on the business requirement

- Create and manage the entire project plan & execution and adhere to prescribed TAT's and SLA's

- Ensure every piece of work produced by the team is of high quality and accuracy

- Manage the team activity tracking and co-creation of activity planning

- Responsible for the overall development of junior analysts within the team

- Produce presentations and commentary alongside the analytical output for the on-shore team/key stakeholder(s)

- Participate in capability development by developing case studies, whitepapers and other collaterals for the business problems tackled

- Review effectiveness of models to determine readiness for business use

Competency: Skills & Knowledge/ Values and Behaviours:

- Experience in project management, client & team management (preferred)

- Extremely hands on with data mining and statistical tools like SAS, SQL, R, Knowledge Seeker, etc.

- Capability to solve complex business and process related problems

- Knowledge of advanced statistical modelling techniques

- Analytical Thinking

- Ability to work as a team player

- Willing to learn and apply new things

- Ability to interpret data, and use logic to derive at reasons

- Ability to communicate clearly and effectively verbally and in written

- Ability to create and present high quality presentation to senior stakeholders

- Minimum work experience required 6 + years of Experience

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