Wipro - Quality Manager - Six Sigma/Black Belt

Quality Manager Own organization's quality management system.

Promoting quality achievement and performance improvement across the organization.

Maintaining a constant awareness of the business context and company profitability.

Assessing product specifications and customer requirements. Ensuring compliance with national and international standards.

Considering application of environmental and health and safety standards Agreeing in-house standards Defining processes and procedures in conjunction with operating staff

Bringing together staff of different disciplines and driving the group to formulate and agree comprehensive quality procedures

Working methodically to establish a clearly defined management system that all staff can apply Setting up and maintaining controls and documentation

Supervising technical staff in carrying out tests and checks often in a laboratory environment

Ensuring tests and procedures are properly understood carried out and evaluated and that product modifications are investigated if necessary

Collating and analyzing performance data against defined parameters Writing technical and management system reports

Supervising the programme of internal auditing Supervising the programme of continual improvement to product or services Pinpointing relevant quality-related training needs

Skill set :-

- Six Sigma Black Belt certified

- ITIL V3 Foundation Certified, ITIL V3 Expert preferred

- Knowledge on ISO standards.

- Should have a significant impact on Cost, CSAT, SLA, Productivity

- Good understanding on KPIs and operational definitions

- Good knowledge and understanding of Infrastructure Domains and its operations

- Good communication skills and Team handling skills

Ability to independently work with Delivery and Functional teams

Eligibility -

Graduation or post graduation (Full time only)

Preferably MBA