Sr Manager - Leadership Hiring at Wipro Technologies
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Wipro - Practice Manager - BPO - Retail/CPG (14-20 yrs)
This is a Practice Sales position that requires business acumen to evangelize and sell to CxO type management. The functions we outsource include. Experience to sell back-office shared services operations (F&A, HR, SCM, Legal) BPO work. We outsource to offshore locations globally demonstrating business value.
Wipro Technologies is looking for a Practice Manager – BPO with the following experience/skills:
- Demonstrated ability and maturity to sell and build relationships with C-Level executives (Operational Heads, Shared Services Executives, CFO, CPO and HR divisions)
- Experience in generating demand / pipeline and establish client contacts on a proactive basis inside and out of existing accounts.
- BPO services selling experience in Retail and consumer goods industry.
- Experience in selling BPO services such as F&A, Procurement, SCM , HRO and KPO
- Experience with transformation through BPO Shared Services.
- Experience in driving and leading cross-functional teams remotely – excellent communication, organization, and project management skills required.
- Revenue targets for bookings and billings adaptability
- Experience with Six Sigma, Lean, Kaizen quality approaches
- Experience in working with offshore (e.g. India-based) service providers and multiple-timezones
Roles and responsibilities :
- Biz Dev (demand generation and pipeline) and driving new order bookings for BPO Service Line
- Lead RFx process, soln. presentations & client workshops
- Solutioning, pricing & selling cross portfolio of BPO services by leveraging onsite-offshore model
- Identify & drive pricing models in opportunities.
- Independently develop and lead / driving client engagements and account / sales plans.
- Evangelizing BPO value proposition and building relationships with C-Level executives
Candidate needs to have strong ability to focus on:
- Demonstrating business acumen to generate proactive demand and win BPO deals.
- Developing high CSAT
- Accountability and closure of actions with urgency and proactiveness
- Teamsmanship in matrixed organization
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