Senior Manager/SDL - Retail Banking & Data Control (Support Services)   Wipro Business Process Team is looking for leaders who wish to be at the forefront of Industry  Wipro Business Process Services team is leading the industry's game-changing march towards Next Generation BPS. We are currently amongst the top 5 in this industry and the plan is to rapidly scale and build a world class, industry leading, customer centric and global BPS organization in the next few quarters.   Our culture of excellence is deeply focused on creating business value and measurable outcomes to our clients. At Wipro BPO, you get the opportunity to work in a positive, stimulating environment that encourages ideas and rewards outstanding performance. What we offer are customer interfacing opportunities both offshore and onsite and the opportunity to work with industry leaders in various segments. As an organization, we make significant investment in development of our leaders.   - We have diverse business lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors and have built deep domain expertise.   We are looking for dynamic leaders with the following skill sets :  - Should have 10+ years of experience in Account Services, Chq Clearing, Data Control (Support Services), Fund Transfer, Cards, Loans preferably at a leadership role   - Managing team of more than 50 & above globally - multi-geography  - Managing client interactions and Client relationships  - Understanding of Capacity Planning and Resource Management  - Managing 2nd Level Escalations  - Ensure Revenue and Profitability targets are met  - Monitoring and ensuring closure of daily/weekly and monthly deliverables  - Willingness to work 24/7 - needs to be comfortable with working in shifts   - Strong interpersonal and influence management skills   - Ability to work and communicate with people across organizational units   - Ability to think strategically and translate strategy into action plans   - Strong analytical skills with an ability to solve the problem with a win-win negotiation approach   - Ability to lead people on large, multi-functional efforts   - Expert knowledge of service procedures   - Good Communication skills   - Good interpersonal skills with excellent man-management capabilities.   - Good analytical skills.   - Aptitude for understanding technology   - Independent decision making.   - Build & Maintain customer relationship / Transition & stabilizing the process / Ensure service delivery excellence / Liaise with Support units / Meet client & management experience / Take complete ownership of process, people & account   Leadership Hiring Team  HR  Wipro BPO

Kerala

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Wipro BPS - Senior Manager - Retail Banking & Data Control - Support Services 

Wipro BPS - Senior Manager - Retail Banking & Data Control - Support Services  ,Job Description for Wipro BPS - Senior Manager - Retail Banking & Data Control - Support Services  in Wipro BPO in  Kerala Others for (10-18) years of experience. Apply Now!

Job Description for Wipro BPS - Senior Manager - Retail Banking & Data Control - Support Services  in Wipro BPO in  Kerala Others for (10-18) years of experience. Apply Now!