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25/03 Peter Lotilla
Global Sourcing Specialist at Western Union

Views:5882 Applications:232 Rec. Actions:Recruiter Actions:0

Western Union - IT Project Manager (5-8 yrs)

Pune/Maharashtra Job Code: 434838

IT Project Manager - 1701019

The Opportunity :

- Want to do work on a massively global scale with a FINTECH company that is poised to revolutionize the industry- Get to know WU as we establish a new, world-class Technology Engineering Center (TEC) in Pune, India to support global strategic initiatives. Be one of the first leaders to join the team and help shape our company's digital capabilities and revolutionize an industry!

- Among digital, person-to-person, international money transfer providers Western Union is the leader in number of customers, transactions and receive countries. We- ve built a powerful, cross-border technology platform for quickly moving money almost anywhere in the world. What sets us apart is a combination of a physical AND rapidly expanding digital network across 200 countries and territories with access to over 130 global currencies, our global compliance expertise and the proprietary technology behind it all.

- We continue to invest heavily in using, and developing technology that allows us to move money seamlessly; eliminating barriers based on location, currency, payment method, platform, etc. Some companies specialize in cash-based retail money transfer and others play only in digital. We are a leader in both!

- As the manager, you will be responsible for managing, coordinating, reporting and delivering global IT strategic initiatives that have cross functional impacts across the organization. You will also be responsible for improving IT Project Management practices by leveraging existing IT capabilities, identifying improvements and defining new strategic practices, with an aim to gain alignment on all company PMO standards. The broad range of responsibilities include partnering with key stakeholders, both off-shore and on-shore in delivering projects successfully, managing the technical project resources, reporting to executive management, tracking project financials, hosting weekly project meetings, monitoring on-going risks and issue resolution.

Key responsibilities :

- Be responsible for the overall project management function, providing leadership, coordination and management of PMO processes and functions

- Effectively manage scope, timelines, budget, issues and risks of multiple projects and/or large program

- Provide guidance to team members on management of scope, timelines, budget, issues and risks

- Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed and performed

- Provide information and periodic updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review

- Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs

- Align execution priorities - project delivery, employee goals, and establish service levels with business and functional owners to drive service quality through quality control

- Invest time on a daily basis on all projects to remove impediments and provide solutions to challenges and make escalations as necessary

- Responsible for developing and maintaining an overall sourcing plan which includes creative sourcing options and alternatives to ensure supply capacities meet work demand, role and skill set requirements and cost objectives

- Hire, manage and mentor 2-4 leads who will manage a team of 6-10 project managers

- Partner with all stakeholders as required to implement employer branding and talent attraction, performance management, employee development, employee engagement and retention programs

- Manage key third party strategic partnerships across application teams and resolve issues as needed

- Maintain effective communication with clients, business and partners as needed

What we require :

- Bachelor's degree in Business, Computer Science or Electronics or related field is required

- PMP and CSM certifications

- 5+ years experience in Project Management discipline with focus on leading teams to deliver complex, technology focused projects and programs under the direction of a governance body.

- Experience in a financial services/payments /Banking verticals

- Experience managing remote and geographically distributed teams. Advanced knowledge of an Enterprise PPM Tool (e.g. Project Server, Clarity, Clarizen, Workfront).

- Expert in MS Access and Advanced macros and SQL and PL/SQL

- Prior experience leading onshore and offshore delivery, including working overlapping business hours to partner with onshore teams

- Advanced knowledge of software development life cycles (waterfall, agile, etc.)

- Strong Customer Centric mindset with an ability to outperform Service Level Agreements on Customer satisfaction and experience

- Prior experience in managing vendor relationships

- Must be a problem solver with demonstrated experience in solving difficult technology challenges, with a can do attitude; possess strong leadership skills in guiding and directing teams throughout the SDLC process

- Self-starter with ability to multi-task, prioritize, manage workload, and consistently deliver results

- Strong Customer Centric mindset with an ability to outperform Service Level Agreements on Customer satisfaction and experience

Apply :

If you're ready for a challenge and want to be involved in something that will change an industry and impact millions of people and businesses around the world, then apply today!

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Women-friendly workplace:

Maternity and Paternity Benefits

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