VP - US Mortgage Operations - Banking BPO

Discipline - Banking

Subsector - Banking Operations

Location - Mumbai

About our Client - Our client is a top tier Banking BPO which operates across the globe. As a global employer of choice, they currently employ over a quarter of a million people worldwide. Their customers include the largest banks across US, Europe and Asia and are looking to hire a US Mortgage Operations leader.

Job Description - Reporting to the Head of Mortgage Vertical, you will be responsible for:

- Heading the Mortgage Operations unit for a large US Banking client

- Managing the Service Delivery and P & L account for the client

- Managing global and internal stakeholders

- Driving improvements and managing client expectations

- Leading and mentoring team members in the business unit

- Driving error free operating environment by focusing on Opportunities for error and mitigating the risks

The Successful Candidate - You will be a graduate with a minimum of 16 years of experience primarily in US Mortgage Operations. You come with strong domain knowledge of the entire lifecycle for US Mortgages across Origination, Underwriting, Servicing, Collections and Recovery. You have managed a team size of at least over 200 FTEs and you possess strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

What's on Offer - Brilliant leadership opportunity coupled with excellent remuneration and fast track growth. Market leading compensation coupled with a high visibility role to drive change across the organization.

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