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08/02 Roveena Thakur
Recruitment Consultant at Symmetrical Global Search Pvt. Ltd.

Views:15268 Applications:195 Rec. Actions:Recruiter Actions:61

VP - Quality & Process Excellence - Insurance Domain - BPO (10-18 yrs)

Delhi/NCR/Noida Job Code: 420344

Desired Candidate Profile :

- Must be MBB/Six Sigma Certified at least BB certified

- Minimum 10 years of total work experience

- 5-7 years business/operations experience with at least 2-3 years of relevant experience in BPO / ITeS industry

- Must have background and expertise in Insurance

- Must have led process improvement / transformation program with significant savings (with at least 3-4 projects led individually)

- Minimum 1 year in current role / assignment

- Excellent education pedigree

- Graduate degree in a quantitative discipline is preferred (Engineering, Statistics etc)

- MBA preferred but not essential

- Exposure to multiple client environments

- Experience of packaging and showcasing capabilities and solutions, especially to senior business leaders

- Evidence of problem solving analytical mindset and comfort with business ambiguity

- Lead, coach / mentor team of 5-6 Master Black Belts (MBBs), Lead Black Belts (LBBs), Black Belts, Green Belts on improvement projects

Role :

- Own responsibility for quality compliance and process improvements / innovation for Insurance P&C / L&A

- Solution / design, set up and management of quality compliance

- Strategize process improvements and transformation for client engagements and support in solutioning for prospects

- Partner with clients and operations in streamlining operations and driving end to end process improvements

- Build a strong talent of leadership (BBs, LBBs, MBBs), hire and retain top talent.

- Generate ideas for building - game-changing-Insurance Transformation

- Developing continuous improvement and innovation strategy for client business, planning and execution of projects, managing process improvement program for client engagement(s)

- Act as business interface for client transformation teams, Innovation and Transformation teams, for process improvement and innovation projects

- Build relationships with key business leaders and other stakeholders to drive improvements

- Facilitate the sharing of best practices from within and outside the organization and implement them and drive performance bench-marking

- Planning and managing budget and resource allocation

- Provide support in solutioning and business development and RFX responses

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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