- Implement CRM for the organization
- Develop integrated strategy for customer experience and loyalty
- Design and implement Customer Lifetime management strategy Using CRM
- Database marketing and Analytics
- Campaign management
- Guide analytics to unearth customer behavior and propensity that could affect new purchase, persistency.
- Monitor and sustain customer experience and satisfaction numbers (Overall Satisfaction, Loyalty, Repurchase and Refferal
- Implement campaigns for customer contact and Loyalty channel support
- Enhance Database marketing and analytics support for lead generation, persistency and other organizational requirements
Position is based with large financial Group in Mumbai.
If interested please mail at email@example.com
Dimensions HRD Consultants