VP - HR Business Partner - Financial KPO

VP HR Business Partner role with one of the leading Financial KPO's.

Location: Pune

JD:

Strategy / Governance / Team Management: Provide strategic HR support related to human capital management. Responsible for HR governance at a Site level.

- Manages HR to full compliance with applicable employment laws and company policies.

- Leadership / Management: Acts as interface and advisory point of contact to the CS Regional HR representing client specific needs to HR management/ leadership bodies.

- Manages staff to ensure consistency and quality of work, career paths, and succession planning

- May lead or participate in special projects.

- May commission HR projects and consign them to Process Experts as required

- Provides coaching and guidance to more junior team members in designing solutions to human resources problems/ issues.

- Client / Employee Relations: Acts as key advisor to client management team. Attends and actively participates in client management team meetings.

- Liaison with colleagues in other locations and divisions on HR issues and initiatives

- Supports, coaches, and advises Client Managers in resolution of critical individual HR cases.

- Review employee grievances/ complaints. Lead and/or support investigation and mitigation as required while working with Employee Relations, LCD and Line Management.

- Functional / Process Group: Makes a significant contribution to the implementation and execution of HR policy and procedures.

- Partners withHR Subject Matter Experts, Process Experts, and HR/SDC to deliver a broad range of HR services.

- Participates /supports the lateral and campus recruiting process to ensure appropriate technical and managerial talent is sourced to meet business needs.

- Anticipates and responds to critical HR related problems and issues. Applies deep knowledge of human resources programs, policies, and practices to resolve these critical employee relations issues. (Often complex and arising with little warning)

- May engage the HR SDC directly (e.g., Case Management Specialists) to resolve queries / issues on behalf of client group members

Jayeeta