Hiring for the position of ‘VP and Business Head’ for one of the fastest growing E-Commerce company based out of Noida.  Responsibilities:  - Build the operational business plan for the Platform business  - Build the organization structure of the new business (focus on Broker Relationship team)  - Guide the management of all teams within the business to agreed-upon targets  - Work with product, finance, operations to set and measure metrics and identify and capture improvement opportunities  - Work with Solution Architecture and Product Management to ensure client needs are reflected in the development roadmap  - Develop and manage the budget for the team including hiring, staff development (training) and travel budgets  - Work with managers and HR to formalize compensation bands and develop career pathways for the Customer Success team  - Oversee management of all broker accounts to ensure client satisfaction and reference-ability  - Develop, refine and institutionalize account management standards and practices   - Coach Broker Relationship Managers and shepherd development of their client management and communications skills   - Drive development of metrics and reporting to be provided to brokers clients by working with clients to assess their needs  - Guide the collaboration between lead generation and broker relationship managers to ensure account-level economic results hit or exceed targets  - Develop and institutionalize a standard project management approach and reporting structure  Requirement:  - Graduate and MBA from a premier institute, ex IIT/IIM/ISB  - 10+ years of professional experience including 3+ years in a services leadership position with a customer internet or agency/distribution company  - Experience working in a highly collaborative environment and driving success by bringing together of knowledge and expertise groups  - Experience driving service delivery methodologies anchored in industry best practices   - Results oriented, highly motivated and driven to succeed with a track record of delighting clients while successfully managing teams to operational targets  - Experience building teams and business from initial stages to 50 Cr in revenue  - Knowledge of the digital media marketplace and technologies a plus

Delhi NCR

VP & Business Head - eComm - IIT/IIM 

VP & Business Head - eComm - IIT/IIM  ,Job Description for VP & Business Head - eComm - IIT/IIM  in Antal International in  Delhi NCR for (10-15) years of experience. Apply Now!

Job Description for VP & Business Head - eComm - IIT/IIM  in Antal International in  Delhi NCR for (10-15) years of experience. Apply Now!